Terms of Service

Terms & Conditions Policy

By booking a session with Chanel June, you agree to the following terms:

1. Services

Chanel June provides intuitive readings combining astrology, numerology, tarot, and intuitive insight. These sessions are designed for guidance, self-reflection, and personal development.

2. Eligibility

You must be 18 years or older to book a reading.

3. Bookings & Payments
All sessions must be booked and paid in full prior to your appointment. Your booking is confirmed once payment is received.

If payment is not received at least 24 hours prior to your scheduled session, your appointment will be automatically cancelled and may need to be rebooked.

4. Session Format

All readings are conducted online via Zoom. You are responsible for ensuring you have a stable internet connection and access to Zoom.

5. Personal Responsibility

You acknowledge that:

  • All decisions and actions taken following a reading are your own responsibility

  • Readings are interpretive and based on intuitive guidance

  • Results and outcomes are not guaranteed

6. Code of Conduct

Chanel reserves the right to refuse or terminate a session if there is inappropriate, disrespectful, or abusive behaviour.

Refund & Cancellation Policy

Refunds:
You are eligible for a refund, if you cancel at least 24 hours in advance.

Rescheduling:
Appointments cancelled between 48–24 hours prior will be rescheduled.

No Refund / No Reschedule:

  • Cancellations within 12 hours

  • No-shows

  • More than 10 minutes late

Self-Rescheduling:
You may reschedule online at no cost. Manual rescheduling by our team incurs a $30 admin fee.

Privacy Policy

Chanel June respects your privacy and is committed to protecting your personal information.

1. Information Collected

We may collect:

  • Name

  • Email address

  • Phone number

  • Date of birth (if provided)

  • Information shared for your reading

2. How Your Information Is Used

Your information is used to:

  • Process bookings and payments

  • Deliver your reading

  • Communicate with you about your session

  • Improve services

3. Confidentiality

All information shared during readings is kept strictly confidential and will not be shared with third parties without your consent.

4. Data Protection

Reasonable steps are taken to protect your personal information from misuse, loss, or unauthorised access.

5. Third-Party Services

We may use third-party platforms (e.g. booking systems, payment providers, Zoom). These platforms have their own privacy policies.

6. Your Rights

You may request access, correction, or deletion of your personal information at any time.

Disclaimer

All readings provided by Chanel June are for guidance and entertainment purposes only.

Chanel does not:

  • Provide medical, psychological, legal, or financial advice

  • Diagnose or treat any conditions

  • Replace licensed professional services

You should always seek appropriate professional advice where needed.

By booking a session, you acknowledge:

  • You are responsible for your own decisions and actions

  • You understand readings are subjective and interpretive

  • No guarantees are made regarding outcomes